ALL RETURNS AND REFUND INQUIRIES PLEASE CONTACT US AT:
RETURNS AND REFUNDS POLICY
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and photographs showing why product is defective or not as described.
Refunds (if applicable)
We only refund purchases that have not been received by the buyer within 60 days since order was placed. If goods are not as described or defective we will arrange a partial refund. ALL REFUND INQUIRIES PLEASE DIRECT TO OUR CUSTOMER SERVICE TEAM AT QUEENOFBOHEME@GMAIL.COM
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges - We do not exchange items purchased. If goods are received damaged or are not as described as advertised then we can arrange a partial refund.
Please email us at email@example.com to arrange.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.